Submit a Warranty Return

Your Solana Mobile device is covered by a 1-year limited warranty from the date of delivery. This warranty covers defects in materials or workmanship that prevent your product from functioning as intended — when used according to Solana Mobile’s instructions.

What's covered:

• Repair, replacement, or refund (at Solana Mobile's discretion) if the product is found defective.
• Shipping for approved repairs or replacements is covered by Solana Mobile.

What's not covered:

• Damage from accidents, misuse, liquid, or unauthorized repairs.
• Normal wear and tear, cosmetic damage, or battery aging.
• Software issues or data loss.
• Products without proof of purchase, missing components, or those bought from unauthorized retailers.

Please read our full Warranty Policy for all details.

To make a claim:

First reach out to support and if they have have asked you to create a return click "Continue" below.